Refund policy

Return and Refund Policy

Thank you for shopping with us. We appreciate your business and hope that you are satisfied with your purchase. Please read this Return and Refund Policy carefully before making a purchase.

Returns

Unfortunately, we do not accept returns. All sales are final. Once an order has been placed and confirmed, it cannot be canceled or modified. We do not accept returns for any reason, including but not limited to dissatisfaction with the product, incorrect product selection, or change of mind.

Refunds

We do not provide refunds. All sales are final. We do not provide refunds for any reason, including but not limited to dissatisfaction with the product, incorrect product selection, or change of mind.

Damaged, Defective or Incorrect Items

In the unlikely event that you receive a damaged, defective, or incorrect item, please contact us within 10 days of receipt of your order. We will investigate the issue and determine the appropriate resolution, which may include a replacement item, store credit, or other options. Please provide us with your order number, a description of the issue, and any relevant photos or other evidence to help us resolve the issue quickly.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us at support@1212gateway.com. Our customer service team will be happy to assist you.