Shipping policy

Shipping Policy

Thank you for shopping with us. We appreciate your business and want to ensure that your order is delivered to you as quickly and safely as possible. Please read this Shipping Policy carefully before making a purchase.

Domestic Shipping

We offer shipping within the United States using our preferred shipping carrier. Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping destination. You will be given a standard shipping rate at checkout. Once your order has been shipped, you will receive a tracking number that you can use to track your package.

We make every effort to ship your order as quickly as possible. Most orders will be processed and shipped within 10 business days. However, please note that shipping times may vary depending on your shipping destination and other factors beyond our control. We are not responsible for any delays or damages caused by the shipping carrier.

International Shipping

We offer international shipping to most countries in the world using our preferred shipping carrier. Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping destination. You will be able to choose international shipping at checkout. Once your order has been shipped, you will receive a tracking number that you can use to track your package.

For most international orders, we offer DDP (Delivered Duty Paid) shipping. This means that all applicable duties and taxes will be included in the final price of your order, and you will not be responsible for any additional fees upon delivery. However, please note that some countries may require additional fees or taxes that are not covered by our DDP shipping. These fees are the responsibility of the customer and are not included in the shipping charges.

Please note that international shipping times may vary depending on your shipping destination and other factors beyond our control. We are not responsible for any delays or damages caused by the shipping carrier or customs.

Shipping Address

Please make sure to provide an accurate and complete shipping address at checkout. We are not responsible for any delays or damages caused by an incorrect or incomplete shipping address. If a package is returned to us due to an incorrect or incomplete shipping address, you will be responsible for the cost of reshipping the package.

Shipping Charges

Shipping charges are non-refundable. If you refuse delivery or the package is returned to us for any reason, you will be responsible for the cost of reshipping the package.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at support@1212gateway.com. Our customer service team will be happy to assist you.